All products must be returned in unused condition in their original packaging and seal unbroken if sealed. LAPCOS maintains the right to deny approval of a refund or exchange for products that are believed to have been previously used.
We cover return shipping costs for US domestic ground shipping only. This does not cover return shipping costs for Hawaii, Alaska, Puerto Rico, U.S. territories, and Canada. Orders to these territories are ineligible or complementary return label.
We accept all returns and exchanges within the 14 days of purchased unless the item is marked as final sale. Allow process returns 1-3 business days after product received.
All sales and/or clearance are final sale and will not be eligible for return nor accepted.
To complete your return or exchange:
We require you to email firstname.lastname@example.org with your order number informing us the return and issue if any.
Please ship via usps flat rate to:
LAP USA, INC.
736 E. 29th Street
Los Angeles CA 90011, United States
The Packing Slip for your Return must be included along with the items you have been authorized to return. Additional items that are not listed on the Return Packing Slip will not be eligible for a Return and will not be calculated in your credit and/or refund.