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Returns

  • All products must be returned in unused condition in their original packaging and seal unbroken if sealed.
  • If for any reason you are unhappy with your purchase, LAPCOS will accept returns on lapcosusa.com orders only.
  • You will be refunded in full to your original form of payment.
  • LAPCOS maintains the right to deny approval of a refund for products that are believed to have been previously used.
  • Accept all returns/exchanges within the 14 days of purchased unless the item is marked as final sale
  • Exchanges for products of equal value must be pre approved following the instructions of return authorization above.  The return item must be received before the replacement item will be shipped.
  • All returns and sales must be completed as separate transactions.
  • Cover return shipping costs for returns US shipping ground only.
  • Do not cover return shipping costs for Hawaii, Alaska, Puerto Rico, U.S. territories, and Canada.   Orders to these territories are ineligible for complementary return label.
  • Allow process returns 1-3 business days after product received.
  • Allow up to 14 days for your bank or credit card company to post refund to account.
  • Email our team to receive pre approval and a return shipping label.